We are very sorry. Tripplet is currently broken and chat is turned off while we fix it. We know this is frustrating, and we apologize to every single one of you. Repairs are underway around the clock.

To make it up to you, once we are back everyone will get:

1. Early Access to Astro 6, Taipei 4.1, Majuli 4.1, and Suzhou 4.1
2. Unlimited customization
3. Early Beta access to every single update
4. All models become open source, each with a lite variant
5. Better customer service

Thank you for your patience. We will be back soon.